Business computer support
in Reno, Nevada.

When a computer goes down, work stops. We fix business computers fast and keep them running, on-site and remote, across Reno and Sparks.

Business computer support is not the same as consumer repair

A consumer repair shop will fix your laptop screen and hand it back. That works fine for personal devices. Business computers are different.

Your workstations connect to servers, shared drives, printers, line-of-business software, and cloud applications. When one machine breaks, we need to understand how it fits into the whole environment. We need to restore access to the right files, re-join the domain, confirm the user's applications are working, and make sure nothing else broke in the process.

We also document everything. Your asset inventory, software licenses, warranty dates, and configuration notes are maintained so that when a computer fails, we already know what it is and how to restore it. That documentation is what separates a 30-minute recovery from a half-day one.

What we cover

Every device and platform your Reno business relies on.

Workstations and laptops

Windows desktops and laptops, domain or workgroup, on-premise or cloud-managed. Software installs, performance issues, crashes, hardware failures, and user account problems all handled.

Servers

File servers, application servers, and virtualization hosts. We handle maintenance, performance tuning, OS updates, and recovery when something goes wrong.

Printers and peripherals

Network printer configuration, driver issues, scanner setup, and print server problems. Printers are a disproportionate source of office frustration. We sort them out.

Network and connectivity

Slow internet, Wi-Fi dead zones, VPN configuration, firewall settings, and managed switches. A reliable network is foundational to everything else working.

Slow PC diagnostics

Computers slow down for specific, diagnosable reasons: low memory, failing drives, software conflicts, malware, or accumulated clutter. We find the cause and fix it rather than just recommending a replacement.

Windows 11 upgrades

Microsoft ended Windows 10 support on October 14, 2025. Machines still running Windows 10 are no longer receiving security patches. We assess your hardware compatibility, handle the upgrade, and replace machines that cannot support Windows 11 on a timeline that works for your business.

Remote and on-site in Reno

Most issues get resolved without anyone needing to come to your office. When they do, we are close.

Remote support

For software problems, performance issues, configuration changes, and user account help, we connect remotely and fix it while your employee watches or steps away. No scheduling a visit, no waiting for a truck. Most helpdesk tickets close remotely within the hour.

On-site dispatch in Reno

Hardware failures, new computer setups, cabling, and anything that requires physical hands get an on-site visit. We are local to Reno and can typically reach your office within a few hours for urgent issues during business hours. No waiting a week for a regional technician from out of town.

Support plans for ongoing needs

If your business needs regular computer support, a flat monthly plan makes more sense than calling break-fix at unpredictable hourly rates. Our managed IT service covers computer support along with monitoring, security, and helpdesk under one predictable monthly number.

Common questions

Consumer repair shops focus on individual devices and one-time fixes. Business computer support means understanding how your computers connect to your network, servers, and software, and keeping the whole environment running reliably. We maintain documentation on your systems, respond quickly when something breaks, and prevent problems through proactive monitoring rather than waiting for a call.
Yes. Most software issues, slow PC problems, and configuration errors can be resolved remotely in minutes. When a hardware issue requires hands-on attention, we dispatch a technician to your Reno, Sparks, or Spanish Springs location. We aim to have someone on-site within a few hours for urgent issues during business hours.
Yes. Microsoft ended support for Windows 10 on October 14, 2025, which means no more security patches. Running unsupported operating systems creates real exposure for your business. We assess which of your computers can upgrade in place and which need hardware replacement, then handle the migration without disrupting your workday.
We support Windows workstations and laptops, Windows and Linux servers, network printers, managed switches and routers, and the software your team uses day to day including Microsoft 365, QuickBooks, and line-of-business applications. We can support Mac hardware in mixed environments as well.
Call us at (775) 210-5168 or fill out the contact form. We will ask a few questions about your setup, give you a straightforward quote, and can often begin remote support the same day. If you want a full picture of your environment first, start with the free IT assessment.

Need a computer fixed today?

Call us directly or start with a free assessment to see where your gaps are.

Free IT Assessment Call (775) 210-5168